WEBINARÂ |Â LIVE EVENT
Employee Engagement and Customer Loyalty:Â
A Match Made in Heaven
Employees are your best advocates to create client loyalty! Join us to learn how to create a spark and build the client love that will last forever.
Earlier in our series, we explored Trust and Psychological Safety in the workplace and how it’s the X factor for resilience.
What do psychological trust, safety and resilience have to do with customer loyalty? These qualities are the foundation of employee engagement.
FRIDAY AUGUST 27TH
12:00 PM EST
DURATION:Â 50 MINS
As companies prepare to welcome their employees and customers to a NEW Normal, they have remembered some of the timeless principles about how to build customer loyalty.
What is the payback for your company? Customer loyalty is directly linked to employee engagement.
In this 50-minute live online training Corry Robertson, PCC will be discussing how Employee Engagement and Customer Loyalty are a match made in heaven.
Here’s what you will learn:
Why the easiest way to build your business is by establishing customer loyalty
How to design a customer experience that will keep customers coming back
Understand how employees make or break the relationship with your customers
Learn how to spot and stop low employee engagement
Understand the leadership skills that you need to create the link between employee engagement and customer loyalty
ABOUT YOUR PRESENTER
Corry Robertson is a leading global expert on organizational culture, engagement, and retention, with over 20 years of experience and a client list that includes Fortune 100 companies.
Corry has built a reputation for helping HR, OD and Leadership Development professionals create coaching cultures within their organizations to leverage the skills and mindset required to build high performing teams.
Her clients say conversations with Corry are deeply meaningful yet highly strategic and productive, uncovering solutions for complex challenges.
Corry is also the founder of The Coaching Academy for Leaders, offering ICF accredited programs. The Academy’s unique proprietary method blends coaching competencies and leadership theory in a revolutionary way to help managers integrate coaching skills into their leadership style so that they can consistently bring out the best in others.Â
Having coached leaders in some of the world’s most influential organizations, her passion is to deliver results, build strong corporate cultures, and make change work.
Corry’s primary areas of expertise include supporting executives and emerging leaders through human performance improvement, organizational culture management, executive team development and leadership and high potential development programs.
WHAT PEOPLE SAY ABOUT CORRY’S TRAINING
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Corry is excellent at facilitating important group conversations, problem-solving, and developing a leadership culture.
Sarah Sajedi
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Corry is an amazing coach. Not only does she have a deep understanding of the coaching field but most importantly, she embodies the International Coach Federation competencies.
Melanie Briand
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Corry helped us see our work and our actions differently, and become better managers.
Charlene Vacon
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Corry helped elaborate my vision and supported our staff in the transition of being self-employed practitioners to being part of a multidisciplinary team. I highly endorse her work.
Stephan Bensoussan
Reserve your seat
for this online live event:
FRIDAY AUGUST 27TH
12:00 PM EST
DURATION:Â 50 MINS
