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Leadership Insights Blog
Articles, tips, and training to help your leadership skills and organizational culture management.
Connect with Corry at these upcoming events
Distinctive Women Power Half Hour
May 4th, 2020
Join Corry at this Power Half Hour online with Distinctive Women. The topic of conversation is Reinvention and the Speed of Change.
Reinvention Summit Canada
May 5th, 2020
Corry discusses “How My Core Values Kept Me On The Path To Success” at this free live online summit on May 5th. Join Corry and many other talented thought leaders who discuss reinvention and change. Free to register, learn more below.
Speaker: ChannelNext Virtual Conference
May 27th, 2020
“Work From Home” is the topic for the ChannelNext20 event – free to register for approved MSPs and VARs. Corry will be speaking about leadership and tech leaders can benefit from Masterminds and thought leadership on this important current topic.
Join the conversation!
Our Client Success Stories
President, Information Technology
A young founder of a thriving start-up reached out as his business began to explode. He knew that as he increased the pace of onboarding, he needed to design and implement a leadership culture that reflected his values, his brand and the service level that launched his success.
A major priority of this leader was to ensure that customer service was delivered with impeccable standards without sacrificing the wellbeing or the quality of the workday for his employees.
We designed a program of strategic consultation and ongoing updates with the founder to bring clarity and commitment to his culture strategy to ensure that leadership development was set in a solid foundation and aligned with the values, brand and customer service expectations.
Once the team became big enough to need managers, an elite group of top performers were selected for private coaching to ensure that their leadership skills were well developed for the new responsibility.
Leadership and customer loyalty sessions were conducted to ensure that all employees were exposed to the communication, interpersonal skill sets, and customer service training needed to deliver on expectations.
Clarity and alignment around organizational culture values
Agreement around and commitment to the behaviours needed to demonstrate shared values.
Understanding of how to foster and maintain customer loyalty as a company and each individuals role in achieving that.
Confidence in consistently using skill sets around customer loyalty themselves
Acquired the observation skills and constructive feedback skills necessary to guide direct reports on topics related to organizational culture and customer loyalty practices.
Senior Executive, Social Media
This executive was struggling with change management: massive changes were causing exhaus-tion, employee burnout and high turnover. Our coaching sessions involved change leadership conversations to sensitize the executive to the difference between project management and the human side of change. Together we worked through an effective change management strategy as well as the leadership style necessary to successfully transform the organization.
Strong methodology for leading change
Improved understanding of team dynamics and leading high impact teams
Improved ability to understand and address the needs of his direct reports
Founders, Software Development Corporation
A husband-wife team of a fast-growing software development company were seeking leadership development coaching for their growing company. They were devoted to ensuring that their employees were well equipped to thrive on both a personal and professional level..
This fast-growing company needed to attract and retain top talent and all levels of management needed to know how to lead their teams. Their young employees were brilliant, top candidates in their fields but lacked workplace skills such as interpersonal dynamics, self-awareness, delegation, communication, time, stress and conflict management and the ability to thrive through change.
The reason for reaching out was to prevent the inevitable issues that these missing skill sets would lead to – dysfunctional dynamics that would debilitate the ability to work successfully. The owners knew that dysfunctional teams lead to client attrition.
Private coaching – All senior managers were enrolled for private coaching so that they had a private and confidential opportunity to work through personal leadership challenges.
All managers were enrolled in our signature leadership development program, The Coaching Academy for Leaders, and all employees were invited to attend a lunch and learn series that in-troduced them to the same concepts that the mangers were learning.
Acquired practical leadership theories and how to apply them to their day to day reality. Developed common understanding and vocabulary for organization culture and effectiveness. Leadership labs including role play, small group discussion, games and activities provided the personalization necessary to ensure that every session delivered ‘just in time’ solutions in a dynamic and creative way.
The private coaching strategy ensured that each individual could bring their private and confidential challenges (and even their objections) with the material to surface, talk through their issues and find a personalized solution.
The lunch and learns
These sessions included the entire workforce including managers and senior executives. The topics included the same leadership theories as the management training thus allowing all employees an opportunity to understand where their managers were coming from.
The essence of the lunch and learn was to ensure that employees see their role in the cultural effectiveness and to see themselves as informal leaders with important contributions to make. This allowed for organizational culture to take root.
Interested in learning more? Visit our Frequently Asked Questions page.
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Leadership Coaching and Training / Organizational Culture Management / Executive Coaching