Coaching Through Conflict and Difficult Conversations
With Corry Robertson, PCC and Special Guest Helena Hlavenkova, PCC
LIVE Webinar Presentation
Friday Feb 21st, 2025
12:00 PM ET / 9:00 AM PT / 4:00 PM GT
Conflict is an inevitable part of life—and coaching.
Noticing and navigating tense moments can make all the difference in your coaching and in your client’s growth.
In this conversation with Corry Robertson, PCC and Helena Hlavenkova, PCC, you’ll learn what conflict can look like in coaching, how you can recognize and manage it, and how to ask questions that lead to meaningful breakthroughs.
Our special guest Helena Hlavenkova, PCC, will share her expertise as a coach and mediator to help you recognize the subtle signals of tension, understand what drives conflict, and discover practical strategies for managing it with confidence and empathy. Through this insightful conversation, you’ll learn how to stay grounded, ask powerful questions, and turn challenging moments into opportunities for deeper connection and transformative growth.
Whether you’re a coach, leader, or simply someone eager to support others through life’s complexities, this webinar will equip you with the tools to handle conflict with skill and grace.
REGISTER HERE FOR OUR WEBINAR:
Here’s what you’ll learn:
A better understanding of what to pay attention to in yourself during conflict.
How to maintain coaching presence, even in challenging moments.
Strategies to manage your own emotions while coaching clients through conflict.
Key areas to be curious about when supporting clients through conflict and difficult conversations.
Powerful insights and coaching questions to guide conflict resolution.
REGISTER to Join Live, OR Catch The Replay!
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Totally inspiring + game changing…
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“I’d recommend Corry’s training!”
After taking Coaching lessons with Corry, it is impressive to find the wealth of knowledge she has around this topic. Best of all, her examples when discussing topics are widely practical samples she has been through in her own career. I’d recommend Corry eyes closed either as a personal coach or for certification.
Nader Antoine Naser, Senior Recruiter
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“The best possible environment”
I have been so glad and grateful to have found Corry and this course. I have been looking to reshape how I approach my working life and the coach training has been the best possible environment to help think these things through.
Alice Rainey, Executive Coach, Medical Doctor, Primary Care Practitioner
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“100% Exceeded Expectations!”
This course was not at all what I expected and yet 100% exceeded expectations. Bringing me outside of my comfort zone and allowing me grow in ways never expected. This is not only a journey to become a better manager/leader, coach or employee, its also a personal journey of self-exploration and growth.
Leslie Major, Director of Sales, FLS Transportation Services
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“Emphasis on developing practitioners”
If you want a learning experience that allows you lots of opportunities to be involved and put theory into practice this is for you. Not an industrial course grinding out diplomas. Emphasis on developing practitioners. Small groups with engaged and dynamic individuals makes this a good choice.
Kevin Wilkins
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“An exceptional and elite coach”
Corry’s profound knowledge of coaching principles and extensive coaching experience combined with her ability to listen with her whole being and desire to understand, make her an exceptional and elite coach, trainer and mentor.
Helena Hlavenkova, MA, ACC
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“Helped us see our work and our actions differently”
Corry saw me through my first attempt at bringing management coaching into my organization. She helped us to see our work and our actions differently, and to become better managers.
Charlene Vacon, PhD, PCP, Paramedic Program, The Ottawa Hospital
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“Structured and goal-oriented”
Corry’s approach is structured and goal-oriented. She helped us go through a big change of culture in our organization with success
Sylvianne Proulx, Team Leader, Quadra Chemicals
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“Strongly endorse Corry’s work”
Corry truly understands the pressures of entrepreneurs. She helped me to elaborate my vision and supported our staff in the transition of being self-employed practitioners to being a part of a multi-disciplinary team. I strongly endorse Corry’s work.
Stephan Bensoussan, CEO – Clinique PsySante
Who is this webinar for….?
The webinar is perfect for:
Coaches who want to strengthen their ability to navigate tense or emotionally charged moments with clients.
Leaders and managers looking to develop coaching skills for resolving team or workplace conflict.
Professional mediators or conflict resolution specialists seeking new perspectives to enhance their coaching techniques.
New or experienced coaches who want to maintain presence and manage their emotions during difficult conversations.
Anyone passionate about helping others grow through challenges, conflict, and meaningful breakthroughs.
Registration Ends In
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Meet Your Instructors…
YOUR HOST
Corry Robertson, PCC
Corry Robertson is a leading global expert on coaching culture, engagement and retention, and a Registered ICF Mentor Coach, with a client list that includes Fortune 100 companies.
Corry has built a reputation for helping HR, OD and Leadership Development professionals create coaching cultures within their organizations to leverage the skills and mindset required to build high performing teams.
Corry is also the Founder and CEO of The Coaching Academy for Leaders, offering ICF accredited coaching programs. The Academy’s unique proprietary method blends coaching competencies and leadership theory in a revolutionary way to help individuals and teams achieve high-level results.
OUR SPECIAL GUEST
Helena Hlavenkova, PCC
Helena is a professional certified coach, qualified mediator, and a designer and facilitator of comprehensive developmental programs in the areas of leadership, change, emotional intelligence, engagement and conflict management.
Helena believes that coaching is a key component of sustainable change, and she incorporates individual, team or group coaching into all developmental initiatives she delivers to her clients. Helena works with diverse groups and teams; indigenous, multicultural as well as cross cultural, helping people and organizations develop, grow, resolve conflict and change.
